Rainbow Tunnel

Shipping Policy

1. Processing Time
   We aim to process all orders the same day; however, some may be processed by the following business day.
2. Shipping Time
   Shipping times may vary based on your location. Please allow 3 to 5 business days for delivery.
   Please note that unexpected delays (e.g., weather, carrier issues) may affect delivery timeframes.
3. Lost or Damaged Items
   If your order is lost or arrives damaged, please contact us as soon as possible. We will work with you to resolve the issue promptly.
4. Contact Us
   If you have any questions regarding our Shipping and Delivery Policy, feel free to reach out — we're here to help.

Refund Policy

1. Return Policy
   Your satisfaction is important to us. If you're not happy with your purchase, please contact us within 7 days of receiving your item to initiate a return.
   
   Please note:
   - Returned items must be unopened and in their original condition.
   - Return shipping fees are the responsibility of the customer.
2. Refund Policy
   We do not offer refunds unless the issue is due to an error on our part. Each order reflects a conscious choice by the customer, and we value that intent. If a problem originates from our end, we will work with you to find a suitable resolution.
3. Contact Us
   If you have any questions or concerns regarding our Return and Refund Policy, feel free to reach out. We’re here to assist you.